This article defines exactly how to install the HelpDesk ticket system making use of the Softaculous installer in cPanel.

Setting up HelpDesk

You can have HelpDesk up and running on your web site in mins by utilizing the Softaculous application installer in cPanel.

To install HelpDesk making use of Softaculous, comply with these steps:

1. Visit to cPanel.

   If you do not know just how to visit to your cPanel account, please see this article.

2. In the SOFTACULOUS APPS INSTALLER area of the cPanel home display, click any of the options under Classifications. The Softaculous installer web page appears.

   It does not matter which choice you click under Categories. All of them begin the Softaculous installer.

3. In the Browse text box, kind helpdeskz and then press Go into.

   Alternatively, you can utilize the navigating pane on the left side. To do this, click Client Assistance, and afterwards click HelpDesk.

4. Click Install. The installment web page shows up.
5. In the Select Protocol list box, choose the method.

   If you have an SSL certification mounted on your website, pick https:// or https://www. If you do not have an SSL certificate set up on your site, choose http:// or http://www.

6. In the Pick Domain name listing box, pick the domain name for installment, or accept the default worth.
7. In the In Directory site message box, type the directory where you wish to mount the application, or approve the default worth.

   If you want your domain name to go directly to the application, see to it the In Directory site message box is blank.

8. In the Admin Username text box, type the manager username.
9. In the Admin Password text box, type the manager password.

   Make certain that you select a strong password! The Softaculous installer provides a ranking for your password'’ s stamina, and turns green when the password is solid. Alternatively, you can click the symbol next to the Admin Password text box, and also Softaculous creates a strong, random password for you.

10. Click the symbol to increase Advanced Options.
11. In the Data source Call text box, type the name of the data source to create for the application, or approve the default value.
12. In the Table Prefix message box, type the database table prefix, or accept the default worth.
13. If you do not want to get e-mail notifications when application updates are offered, pick the Disable Update Notifications Emails check box.

    A2 Hosting highly suggests that you get e-mail notifications when application updates are offered. Keeping your site upgraded helps avoid unapproved gain access to attempts as well as data loss.

14. To instantly upgrade the application when updates are offered, choose the Vehicle Upgrade check box.
15. In the Backup Place checklist box, you can choose a place to save application backups.
16. In the Automated back-ups checklist box, you can pick whether Softaculous makes regular back-ups of your application.
17. In the Back-up Rotation list box, you can pick exactly how often Softaculous overwrites the earliest backup file with a brand-new back-up data.
18. To obtain website configuration info after the installation is total, type an e-mail address in the Email installment details to text box.
19. Testimonial the installation options and also setups, and afterwards click Install. When installment is total, Softaculous provides details regarding the application'’ s setup.

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